Upcoming Webinar

Root Cause Analysis Utilizing the Five Whys

Below you will find the link to the next VAHQ webinar. Please use the link for any communications or posting on the web page. This webinar will feature VCU’s Greg Stockslager presenting Root Cause Analysis Utilizing the Five Whys.   You are invited to a Zoom meeting. When: Dec 10, 2020, 12:00 PM Eastern Time (US and Canada)

Register in advance for this meeting: https://us02web.zoom.us/meeting/register/tZ0qdeuurzwsHt0UE-qJnoH39NMnhOr_neiY   

VAHQ Board of Directors 2020

Joyce Dayvaught, RN, BBA, CPHQ

President, VAHQ
Director of Performance Improvement
Virginia Hospital & Healthcare Association
[email protected]

Carla Thomas, MS, CTRS, CPHQ

Past President, VAHQ
Health Quality Innovations
[email protected]

Elizabeth (Betsi) Hurd, RN, BSN, MSN, CPHQ, CHC

President Elect, VAHQ
Manager, Medicare Stars Program
Sentara Health Plans --Government Programs at Virginia Premier
[email protected]

Sandra Farwell-Williams, BS, CCRC, CPHQ

Secretary, VAHQ
Clinical Research Coordinator
Clinical Trials Office
Inova Schar Cancer Institute
[email protected]

Kristie Burnette, MSN, RN, CPHQ, CPPS

Treasurer, VAHQ
Director, Patient Safety & Quality
Virginia Hospital & Healthcare Association
[email protected]

John Salay, LCSW

Member at Large
Chief Compliance Officer
Director of Development & Advocacy
Family Insights, P.C.

Debra Ware, BSBA, CPM, CLSSBB, Prosci Practitioner 

Member at Large, VAHQ Webmaster
Project Manager, Performance Improvement
VCU Health 
[email protected]

Vickie Wood, RN

Member at Large
Quality Coordinator
Bath County Community Hospital
[email protected]

Tiffany Woods, RN

Member at Large
RN Quality Abstractor
HCA John Randolph Medical Center
[email protected]

Jennifer Young, RN

Member at Large
Quality Director
HCA Parham/Retreat Hospitals
[email protected]


Member at Large
Executive Director
Morningside House of Leesburg
[email protected]

Susan (Suzy) Pace, MBA, BSN, RN, CPHQ

Member at Large
Quality Management
McGuire VA Medical Center
[email protected]

Sherry McQuail, RN

Member at Large
Cardiac Surgery Outcomes Coordinator
HCA Henrico Doctors Hospital
[email protected]

Full Board of Directors

March 5, 2020


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About us

VAHQ is an organization composed of professionals directly involved with healthcare quality. Our membership is open to those in the areas of Risk Management, Quality Improvement, Quality Assurance, Case Management, Utilization Management, Medical Records, and others involved in the quality arena.Add a description here.