A year we will never forget....

Dear VAHQ members and followers:
2020 was a year like we had never experienced in many years…COVID, riots  elections of such unrest, horrible weather events and COVID restrictions that have taken away our social events and increased isolation in multiple ways. Our  virtual activities have tripled and our home and work activities have become majorly altered…
However, we are resilient and adaptable.

Many state level professional organizations had to lay their responsibilities aside to take care of  frontline staff. Thank you for all you have done! As we start 2021, we have been blessed with many VAHQ members volunteering to step up to the plate to serve this organization and help move us into the next generation of healthcare delivery. More to come!

Wishing you the happiest of holidays.
Stay Safe and Stay Connected as we innovate into 2021!
Joyce Dayvault, RN, BBA, CPHQ,
VAHQ President

VAHQ Board of Directors 2021

Joyce Dayvault, RN, BBA, CPHQ

President, VAHQ
Director of Performance Improvement
Virginia Hospital & Healthcare Association

[email protected]

Carla Thomas, MS, CTRS, CPHQ

Past President, VAHQ
Health Quality Innovators

[email protected]

Vicki Wood, RN

President Elect, VAHQ
Quality Coordinator
Bath County Community Hospital

[email protected]

Sandra Farwell-Williams, BS, CCRC, CPHQ

Secretary, VAHQ
Clinical Research Coordinator
Clinical Trials Office
Inova Schar Cancer Institute

[email protected]

Kristie Burnette, MSN, RN, CPHQ, CPPS

Treasurer, VAHQ
Director, Patient Safety & Quality
Virginia Hospital & Healthcare Association

[email protected]

John Salay, LCSW

Chief Compliance Officer
Director of Development & Advocacy
Family Insights, P.C.

[email protected]

Elizabeth (Betsi) Hurd, RN, BSN, MSN, CPHQ, CHC

Manager, Medicare Stars Program Sentara Health Plans – Government Programs at Virginia Premier [email protected]

Adrienne Cole-Williams, DNP, MSHA, RN, CPHQ

Manager, Clinical Improvement & Populational Health Sentara Healthcare System 
[email protected]

Hal Hanson, MPH, CPHQ Retired

Fairfax County Health Department Current Supervisor, COVID-19 Contact Tracing Fairfax Co. COVID-19 Contact Tracing 
[email protected]


Senior Performance Improvement Coordinator VCU Health 

[email protected]

Sherri McGrath, RN, BSN

Data Quality Manager/Master Trainer HCA Healthcare 

[email protected] 

Sue Carroll Molnar, PMP, CPHQ

Quality Operations Manager Humana 
[email protected]

Mia Phifer, MSJ

Vice President, Quality National PACE Association 
[email protected]

Full Board of Directors Meeting

March 5, 2020


2000 Starling Road, P.O. Box 71013
Richmond, VA, 23229

About us

VAHQ is an organization composed of professionals directly involved with healthcare quality. Our membership is open to those in the areas of Risk Management, Quality Improvement, Quality Assurance, Case Management, Utilization Management, Medical Records, and others involved in the quality arena.Add a description here.